Many home warranty and home repair companies, including HomeServe USA, require drug testing and background checks for all network contractor’s technicians that perform work for us. These processes will require a small investment of time and money on your part, but these efforts will be well worth it in the long run.
Why HomeServe USA requires drug testing & background checks
Our goal as a service provider for homeowners is to help ensure that every HomeServe USA customer enjoys top-notch work, every single time. To help make sure that our network consists of only qualified contractors who do great work with as few incidents as possible, we require drug testing and background screening.
Research published in the Journal of Drug Education shows that companies with drug-testing programs experience a 51% drop in workplace incidents within two years of implementing the policy. Not only does this kind of policy help you and your team stay safe, it will allow you the opportunity to work on more jobs.
Other benefits of background checks & drug testing
Besides the ability to work with top-tier home repair companies like HomeServe USA, background checks and drug tests will help you make sure you only work with the most qualified technicians available.
Some additional advantages of employee screening include:
- Allows you to attract employees who may be more reliable in the long-term, which reduces turnover and its associated expenses
- Gives you an additional point to market to potential customers, especially those who are careful about contractors they work with
Though some of your technicians may balk at the idea of drug tests and criminal background checks, as long as you are fair and transparent about the way you administer these screenings, they shouldn't have a problem. Eventually you will find that these policies help you win more work with or without home repair companies.
Employee screening is good for everyone
At HomeServe USA, we want what is best for our contractors and our customers. The standards we place on our contractors are for everyone's benefit: they allow our homeowner customers to enjoy peace of mind, our contractors to earn more work, and help preserve our reputation as a top-quality, reliable home repair company.
If you have questions about our contractor screening policy or are unsure about what the requirements are, feel free to get in touch with a HomeServe USA representative at 844-876-4709 or email us by clicking here.
