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How much work will you get as a HomeServe USA service provider?

by HomeServe | Oct 31, 2016 | Network Benefits | 0 Comments

How much work from homeserve networkBefore working with any potential source of new business, you need to understand how much work they will provide you and how this volume fits into your current bandwidth. HomeServe USA aims to be a reliable source of business for our contractors. Although we cannot guarantee exactly how much work will be available, we are fully transparent and strive to provide a steady stream of business for our contractor partners.

Our approach to assigning work to service providers 

There are a few key factors that go into determining how much work you will get from HomeServe USA:

  • The type of work you do: plumbing, HVAC, electrical, etc.
  • The geographic market you serve
  • The amount of work you are able to handle

We have a robust system for tracking the quantity of jobs we provide each member of our contractor network. Our goal is to establish good relationships with high performing contractors who we know will do great work for our customers at fair prices, not to build a large network of contractors and leverage them to the lowest price.

For this reason, we intentionally limit the amount of service providers we partner with, based on the areas they serve and the type of work they do. When you receive a job from HomeServe USA, there's no need to worry that you are bidding against 5 other competitors for the work. Conversely, we do expect our contractors to accept the jobs we offer them and provide quick, exceptional customer service.

The HomeServe USA Difference

We strive to offer a quantity of work that meets the needs of both our customers and our service providers. Our goal is consistency – we try to send you the same number of jobs in a given week or month whenever possible, to help provide as predictable a flow of business as possible. If something changes and your capacity for work goes up or down, let us know if it's an issue for you and we will do our best to make adjustments in the amount of jobs we allocate to you.

HomeServe USA also takes advantage of new technology to make the dispatch process less difficult for all parties. Our mobile apps allow you to view new job offers and track job statuses from your smartphone, so you don't have to miss out on any opportunities for work because you weren't near a computer.

We serve customers and contractors

Our ultimate goal is providing top-notch service and meeting the needs of all parties involved in each job. By limiting the number of service providers we work with in each area and offering a steady amount of jobs when possible, we maximize the opportunity for you to get jobs and help you achieve your company's revenue, cash flow, and growth goals.

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